Terms of Service

The rules for using jstash, in plain English. Effective 3 October 2026.

1. Who we are

jstash (jstash.app) is run by Neonook Pty Ltd (ABN 80 124 800 853), an Australian company. In these terms “we” means Neonook Pty Ltd and “you” means anyone who uses jstash, with or without an account. Contact us at support@jstash.app.

2. Using jstash

By creating a bin, signing in or otherwise using jstash, you agree to these terms and to our Privacy Policy. You must be at least 13 years old to create an account. If you use jstash for an organisation, you confirm you’re allowed to accept these terms for it.

3. Your content

• You own the JSON you store. You give us permission to store, copy, cache and serve it as needed to run jstash, including on Cloudflare’s global network.
• Public bins are public. Anyone with a bin’s URL can read it. Bin IDs are random and hard to guess, but a URL can be shared, logged or leaked.
• You’re responsible for what you store and for having the right to store it.
• We don’t keep backups or old versions. jstash isn’t a system of record. Keep your own copy of anything important; replaced, expired or deleted content can’t be recovered.

4. Acceptable use

Don’t use jstash to store or serve:

• anything illegal where you or we are, or that infringes someone else’s rights;
• malware, phishing, scams, spam or links to them;
• other people’s personal information in a public bin, or anywhere without their permission;
• passwords, API keys, tokens or other secrets in a public bin.

Also don’t try to get around limits (for example with many accounts or rotating IP addresses), attack, overload or probe the service, access other people’s bins, or use jstash as a general file host or high-frequency logging system. Report misuse at jstash.app/report.

5. What we may do

We may take a bin offline, delete it, or suspend or close an account that breaks these terms, puts the service or other people at risk, or that we’re legally required to act on. Where it’s reasonable and safe, we’ll tell you why. We may change limits and features; we’ll show current limits in the docs and give account holders notice of material reductions.

6. Availability — no SLA

jstash is provided on a best-effort basis. We don’t offer an uptime guarantee or service level agreement on any current plan. We work to keep it running and describe significant incidents on jstash.app. If we ever shut jstash down, we’ll give account holders at least 30 days’ notice by email where we have one and on this site, so you can take your data.

7. Plans and payment

Trial and Free are free. Pro is available by invite only for now, and is free for invitees while it’s invite-only. Before Pro opens to everyone and any charge applies, we’ll tell invitees the price and billing terms, and they can choose to stay on Free. Payments will be handled by Stripe.

8. Data protection

Our Privacy Policy explains how we handle personal information about you. For content you put in bins, you decide what goes in; we only process it to provide jstash. We don’t offer a data processing agreement (DPA) yet — we plan to once Pro opens to everyone. A draft is published for feedback but isn’t in force. Don’t use jstash for data that requires one.

jstash Apps

If you create an app, jstash stores documents for the people who sign in to it (“your users”). For that data:

• You’re responsible to your users. Tell them what your app stores and why, make sure you have the right to store it, and get any consent the law requires.
• We act on your instructions. We store, serve and delete your users’ documents only to provide jstash to you. We don’t sell them, use them for advertising, or look at them except where needed to keep jstash secure or as the law requires.
• They’re handled by the companies on our subprocessors page, stored in Cloudflare’s Oceania region, and deleted when your user or you delete them, or within two hours of the app or your account being deleted.
• If we become aware of a security breach affecting your app’s data, we’ll tell you without undue delay.
• Claims from your users about their data are yours to answer; see your indemnity.
• Until we offer a data processing agreement, don’t store sensitive personal information in an app.

9. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that can’t be excluded. Otherwise, jstash is provided “as is”, and to the extent the law allows: we aren’t liable for indirect or consequential loss, or for loss of data or profits; and our total liability to you is limited to resupplying the service or, if greater, the fees you paid us in the 12 months before the claim (or AUD 100 if you paid nothing).

10. Your indemnity

To the extent the law allows, you agree to indemnify Neonook Pty Ltd and its directors, employees and contractors against any claim, demand, loss, liability, damages, cost or expense (including reasonable legal costs) that arises from or relates to:

• content you store with jstash, including documents your app’s users save through jstash Apps;
• your apps and websites and your relationship with their users, including any claim by one of your users or a regulator about their data;
• your failure to tell your users what you store, to have the right to store it, or to get any consent the law requires; or
• your breach of these terms or of any law, including privacy and data protection law.

This doesn’t apply to the extent a loss was caused by our own breach of these terms, our negligence or our wilful misconduct. If a claim is made, we’ll tell you promptly, let you take over its defence with lawyers reasonably acceptable to us, and give reasonable help at your cost. You won’t settle a claim in a way that admits fault for us or binds us without our written consent.

11. Ending

You can stop using jstash at any time and delete your account from the dashboard (Profile → Delete account), which deletes your bins and keys. Sections 3, 9, 10 and 13 continue after your use ends.

12. Changes

We may update these terms. The effective date at the top will change, and for material changes we’ll give account holders notice before they apply. Using jstash after that means you accept the new terms.

13. Law

These terms are governed by the laws in force in Australia, and the courts of Australia have jurisdiction.